Field Support Engineer

Job Type: Hybrid Remote
Location: King County, Greater Seattle Area
Hours: Weekdays, 7AM - 4PM PT
Annual Compensation: $70,000 - $100,000
Benefits:

- Base Pay: $70,000
- $20,000 Annual Performance Bonus
- Up To $10,000 Annual Profit Sharing
- 100% Paid Health Insurance, Vision, Dental
- 100% Certification Reimbursements
- Unlimited Paid Time Off
- 15 Company Holidays
- Paid Cellular Plan

Why Work For Us?

Aventacor is a people-first technology support service. We provide state-of-the-art security, exceptional customer service, and executive-level guidance to our clients. Our dedicated engineers and support staff enjoy a positive and friendly environment, flexible hybrid remote work, and generous compensation.

Our shared values are reflected in our work. Our client contracts mandate all Aventacor employees are treated with professionalism and respect in the client workplace.

Who We're Looking For

Do you love turning customer frustration into customer joy? Do you love tinkering with Windows, Mac, and Linux systems at home? Do you find satisfaction in crafting excellent documentation?

Applicants must have at least 2 years of field experience at a Managed Service Provider, a valid Washington State driver's license and clean driving record to visit client locations, the ability to pass a criminal background check, and at least two professional references. Applicants must be legally eligible to work in the US.

Silly applications accepted, serious applicants preferred.

Position Overview

As a valued member of Aventacor, the Field Support Engineer will provide friendly and professional in-person support to clients at their place of business, and otherwise work remotely to resolve support tickets. Occasional heavy lifting, equipment installation, ladder use, and use of personal protective equipment will be required. Responsibilities include:

- Foster warm and attentive communication virtually and in-person with clients.
- Provide basic software and hardware support with a positive, friendly attitude.
- Prioritize and resolve support inquiries via tickets, email, virtual calls, and in person.
- Communicate technical information to all stakeholders clearly and effectively.
- Document all client communication and resolution efforts via internal systems.
- Maintain confidentiality and professional integrity while accessing sensitive data.

Typical Day

During a typical day, the Field Support Engineer will resolve approximately three dozen client tickets while working remotely, safely drive a company vehicle to three scheduled on-site client appointments, pick up and drop off equipment at a central office, and attend a virtual team meeting.

Aventacor is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

Information Security Engineer

Job Type: Hybrid Remote
Location: King County, Greater Seattle Area
Hours: Weekdays, 8AM - 5PM PT
Annual Compensation: $100,000 - $115,000
Benefits:

- Base Pay: $85,000
- $20,000 Annual Performance Bonus
- Up To $10,000 Annual Profit Sharing
- 100% Paid Health Insurance, Vision, Dental
- 100% Certification Reimbursements
- Unlimited Paid Time Off
- 15 Company Holidays
- Paid Cellular Plan

Why Work For Us?

Aventacor is a people-first technology support service. We provide state-of-the-art security, exceptional customer service, and executive-level guidance to our clients. Our dedicated engineers and support staff enjoy a positive and friendly environment, flexible hybrid remote work, and generous compensation.

Our shared values are reflected in our work. Our client contracts mandate all Aventacor employees are treated with professionalism and respect in the client workplace.

Who We're Looking For

Do you love finding the right balance between security and usability? Do you love investigating and thwarting real-time threats to critical systems? Do you find satisfaction in crafting excellent documentation?

Applicants must have at least 3 years of relvant experience at a Managed Service Provider, a valid Washington State driver's license and clean driving record to visit client locations, the ability to pass a criminal background check, and at least two professional references. Applicants must be legally eligible to work in the US.

Silly applications accepted, serious applicants preferred.

Position Overview

As a valued member of Aventacor, the Information Security Engineer will ensure the secure operation of all client systems and devices through a robust suite of cyber security tools. Responsibilities include:

- Foster warm and attentive communication virtually and in-person with clients.
- Monitor security reporting tools, respond and resolve potential and identified threats.
- Generate and deliver cyber security incident reports and digital forensic reports.
- Lead incident retrospective meetings and provide actionable advice to clients.
- Communicate technical information to all stakeholders clearly and effectively.
- Document all client communication and resolution efforts via internal systems.
- Maintain confidentiality and professional integrity while accessing sensitive data.

Typical Day

During a typical day, the Information Security Engineer will monitor, investigate, and remediate the security posture of three dozen clients while working remotely, attend multiple virtual client meetings, and attend a virtual team meeting.

Aventacor is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

Executive Assistant & Concierge

Job Type: Hybrid Remote
Location: King County, Greater Seattle Area
Hours: Weekdays, 10AM - 7PM PT
Annual Compensation: $70,000 - $90,000
Benefits:

- Base Pay: $70,000
- $20,000 Annual Performance Bonus
- 100% Paid Health Insurance, Vision, Dental
- Unlimited Paid Time Off
- 15 Company Holidays
- Paid Cellular Plan

Why Work For Us?

Aventacor is a people-first technology support service. We provide state-of-the-art security, exceptional customer service, and executive-level guidance to our clients. Our dedicated engineers and support staff enjoy a positive and friendly environment, flexible hybrid remote work, and generous compensation.

Our shared values are reflected in our work. Our contracts mandate all Aventacor employees are treated with professionalism and respect in the workplace.

Who We're Looking For

Do you love coordinating chaotic internal and external schedules? Do you love conducting research and organizing information? Do you find satisfaction in solving a new problem every day?

Applicants must have at least 2 years of experience as a mid-level executive assistant, a valid Washington State driver's license and clean driving record, the ability to pass a criminal background check, and at least two professional references. Applicants must be legally eligible to work in the US.

Silly applications accepted, serious applicants preferred.

Position Overview

As a valued member of Aventacor, the Executive Assistant & Concierge will provide professional remote and in-person support to Aventacor executives and team members. Occasional driving will be required. Responsibilities include:

- Provide friendly and attentive communication with executives and team members.
- Communicate information to all stakeholders clearly and effectively.
- Prioritize and resolve projects via email, virtual calls, and internal systems.
- Research, draft, review, edit, and deliver reports and other documents as directed.
- Maintain confidentiality and professional integrity while accessing sensitive data.

Typical Day

During a typical day, the Executive Assistant & Concierge will perform research, provide executives with status updates on projects, craft and send documents to clients, run in-person errands for team members, attend multiple virtual client meetings, and attend a virtual team meeting.

Aventacor is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.